SHIPPING POLICY
Please contact contact@arrivalsgate.com if you require any assistance.
Domestic shipping
Standard Ground (5 - 10 Working Days) $20.00
Express (2 Day) $40.00
Express Overnight $65.00
Free Ground shipping for domestic orders over $500
International Shipping charges are based of weight and carrier rates calculated at the checkouts.
Orders placed on Friday to Sunday will be processed and shipped the next business day. Orders placed Monday through Thursday (excluding holidays) will be processed the following day. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
Upon dispatch, you will receive a shipment confirmation email with the shipping tracking number. All orders require Adult Signature upon delivery, please email contact@arrivalsgate.com if you require otherwise.
Arrivals Gate is not responsible in case of theft or lost parcel after confirmed delivery.
WHAT IS YOUR ONLINE RETURN POLICY?
NO REFUNDS. Merchandise in original condition with all original tags may be exchanged within 7 days of receipt of goods when accompanied by the original sales receipt.
Original order shipping charges are not refundable.
Arrivals Gate is not responsible for exchange shipping costs, nor duty reimbursement in the case of international purchases.
Arrivals Gate does not offer price adjustments on sales.
All sales are final on promotions and jewelry (shawls accessories).
We will process your exchange as soon as possible.
We have the right to deny exchanges if the merchandise returned does not meet our return policy requirements.
Arrivals Gate is not able to alter or cancel online orders once they have been placed..
WHAT KIND OF PAYMENT OPTIONS DOES ARRIVALS GATE ACCEPT?
Our online store accepts payment in the form of credit card (Visa, American Express, Master Card, and Discover), Pay Pal, or online gift certificate. Your card will not be charged until the order has been filled.
HOW MUCH TAXES & DUTIES WILL I HAVE TO PAY?
Residents of Florida will pay state tax on their purchase (7%).
International orders will be shipped via FedEx International only. Expected arrival date for international orders is approximately 5-10 days from the order date. Buyer will receive a shipment confirmation email with the shipping tracking number.
For international orders, a customs duty may be charged to you depending upon the country in which you reside. Arrivals Gate is not responsible for payment of this duty.
IS MY INFORMATION KEPT PRIVATE?
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will be used